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Refund policy
- All Mitchum's Kitchen Brand merchandise is custom-made to order and is not returnable or refundable except in the event of a manufacturing defect in which case, the item may be exchanged for the same item.
- Non Mitchum's Kitchen branded clothing items in their original, unwashed condition may be returned up to 14 days after purchase for in-store credit or exchange.
- Other products in original, unused condition may be returned up to 14 days after purchase for in-store credit or exchange.
- Food Products, Teas, Sauces, & Blends (rubs/seasonings) cannot be returned or exchanged.
- All clearance item sales are final and cannot be returned or exchanged.
- Digital items (eBooks) cannot be refunded.
- Customers are responsible for all return shipping charges, including insurance on the package for the original value of the item(s) being returned.
- Under no condition will the original shipping charges be refunded on any order.
- To initiate a return, please contact Bo@MitchumsKitchen.com and provide your order number.
